Terms of service
Welcome to Booked & Bowed. By using our website or placing an order with us, you agree to the following terms.
About Booked & Bowed
Booked & Bowed is an independent UK-based online business selling books, bookish gifts, bookmarks, Kindle accessories, stationery and other related products.
Placing an Order
When you place an order, you are responsible for ensuring that the information you provide, including your delivery address and any personalisation details, is correct.
An order is accepted once we have confirmed it and payment has been successfully processed. We reserve the right to cancel and refund an order if we are unable to fulfil it.
Blind Date With A Book
Our Blind Date With A Book products are designed to be a surprise. Customers select from the available genre or preference options and the specific title is chosen by Booked & Bowed.
We cannot guarantee that you have not previously read or purchased the book selected. Personal preference regarding the chosen title does not mean that the product is faulty or not as described.
Product Information
We aim to display and describe all products as accurately as possible. As some products may be handmade, personalised or assembled by hand, slight variations may occur.
Colours may also appear slightly different depending on your screen or device.
Prices & Payment
All prices are displayed in GBP unless otherwise stated. The total price, including any applicable delivery charges, will be shown before you complete your purchase.
Payment must be made using one of the payment methods available at checkout.
Personalised Products
Please check all names, wording and other personalisation details carefully before submitting your order.
Where an item is made or personalised specifically for you, changes or cancellations may not be possible once production has begun.
This does not affect your statutory rights where an item is faulty, damaged or not as described.
Delivery
Estimated delivery times are provided as a guide and may occasionally be affected by circumstances outside our reasonable control.
Please ensure that your delivery address is correct when placing your order.
Returns & Refunds
Returns, cancellations and refunds are handled in accordance with our Returns & Refunds Policy and your rights under applicable UK consumer law.
Intellectual Property
The content and original designs on the Booked & Bowed website, including our branding, graphics, photographs and original product designs, must not be copied, reproduced or used commercially without permission.
Website Use
You must not misuse this website, attempt to interfere with its operation or use it for unlawful purposes.
Changes to These Terms
We may update these terms occasionally to reflect changes to our products, services or legal requirements. The terms applicable to an order will be those in effect when the order is placed.
Contact
If you have any questions about these terms or an order, please contact us using the contact form on our website.
Nothing in these terms affects your statutory rights under UK consumer law.